1.1 Website Terms and Conditions (‘Terms and Conditions’)
Please note that in these Terms and Conditions, ‘You’ or ‘Your’ or ‘User’ or ‘Player’ means any person who uses the Software on The Riviera Royale website. Unless otherwise stated, ‘we’ ‘us’ or ‘our’ refers to The Riviera Royale website found at www.rivieraroyale.com and its subsidiaries, affiliates, directors, officers, employees, agents and contractors.
1.2 Right to use Software
You are permitted to install and use the Software and all content derived from the Software in connection with the use of the websites in accordance with these Terms & Conditions. The Software allows You to use our gambling services available via the websites (the ‘Services’). You may install the Software on a hard disk or other storage device and may make backup copies of the Software, provided that such backup copies are used only by You in connection with the Services through a computer of which You are the principal user. The Software's code, structure and organization are protected by intellectual property rights. You must not:
- copy, redistribute, publish, reverse engineer, decompile, disassemble, modify, translate or make any attempt to access the source code to create derivate works of the source code, or otherwise
- sell, assign, sublicense, transfer, distribute or lease the Software
- make the Software available to any third party through a computer network or otherwise
- export the Software to any country (whether by physical or electronic means)
- use the Software in a manner prohibited by applicable laws or regulations.
together the ‘Non-Permitted Uses’.
You will be solely liable for any damage, costs or expenses arising out of or in connection with the commission of any Non-Permitted Uses.
1.3 The Website(s)
This page defines the Terms and Conditions that apply to all monies and wagers accepted by us and all Services offered at Riviera Royale Casino (www.rivieraroyale.com).
BY USING THE WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THESE TERMS AND CONDITIONS.
2. Language used in The Riviera Royale’s Terms and Conditions
The Terms and Conditions as published on the Website (and updated from time to time) are in English and it is the English version of these Terms and Conditions that form the basis of these Terms and Conditions only. Translations into other languages may be made as a service and are made in good faith. However, in the event of ambiguity between the English version and a translation, the English version has priority over any translation.
Internet Gambling may be illegal in the jurisdiction / country in which You are located or residing. Riviera Royale does not intend to enable You to contravene applicable law. You are responsible for any gaming activity and You are also responsible for ensuring that You are not contravening any law or legislation prohibiting gaming online. Before relying on in any information contained on the Website you should consult the rules your jurisdiction. Riviera Royale excludes to the fullest extent lawfully permitted all liability for any use of the Website, whether the service is moderated or not.
Riviera Royale cannot open accounts, or process bets or financial transactions, for individuals residing in Canada and the United Kingdom. Riviera Royale Casino reserves the right to amend the list of countries from which it will not open accounts, or process bets or financial transactions from time to time at its sole discretion.
4. Your Account
All applicants must be over 18 years of age to register with Riviera Royale Casino. We reserve the right to ask for your proof of age and suspend Your account until satisfactory documentation is provided.
All information supplied when registering with Website must be accurate and complete in all respects. Riviera Royale Casino reserves the right to confirm Your address by posting an address verification letter to You or by contacting You via e-mail. All letter correspondence will be discreet and the envelope will not display any reference to Riviera Royale Casino. When such correspondence is initiated, all withdrawal requests will remain pending until the correspondence has been returned and approved by Riviera Royale Casino.
You may only open and operate a single account. If You hold more than one account we reserve the right to suspend these accounts until all the account details and balances (belonging to You) are consolidated. Once completed, all other accounts will be terminated leaving a single active account.
You are asked to keep Your registration details up to date. If You change Your address, email, phone number or any other contact or personal information please contact email@example.com in order to update Your account information.
Riviera Royale Casino allows You to choose Your own user name and password combination. You are asked to keep this information secret. Any actions carried out through Your account will stand if Your user name and password have been entered correctly.
4.6 Verification of Bank Details
If using a credit or debit card, the Cardholder's name MUST be the same as the name used when registering with the site. Where this is not the case the account may be suspended. Where an account is suspended, You should contact Player Services for details of our verification process. Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.
4.7 Updating Payment Details
Updating or adding additional payment details may only be done by contacting Player Services. It is Your responsibility to make Yourself aware of the terms upon which Your payments are accepted. You are solely responsible to keep abreast of any changes.
All applicants may be sent an email to the registered email address for account activation. All accounts may be activated through this email. If this is not completed, Riviera Royale Casino reserves the right to suspend all activities on the account until the account details are verified.
All Player offers are limited to one per person, family, household address, email address, telephone number, debit/credit card and shared computer, eg. school, public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to You or group of Players.
By registering, You are deemed to have accepted and understood all the rules, Terms and Conditions displayed on the Website by Riviera Royale. We recommend that all members print out (or save to file) all transaction records, rules of play, cancellation policies, and pay-out policies.
4.11 No Liability
Riviera Royale Casino shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with Riviera Royale Casino’s Services or Website; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the Website or its content or any errors or omissions in the Website’s content. Riviera Royale Casino reserves the right to close or suspend Your account.
4.12 No Minors
All applicants must be over 18 years of age to register with Riviera Royale Casino. Riviera Royale Casino absolutely prohibits minors or those underage from participating in any of the games or using the Services. We reserve the right to ask for proof of age from any Player and suspend their account until satisfactory documentation is provided. It is each Player's responsibility to check that the laws in their state/country concerning gambling allow them to use our services prior to registration. Please refer to the section 5 “Jurisdictions”.
4.13 Account Dormacy
Should an account remain dormant or inactive with no account transactions for a period exceeding 12 months and where the account also has a balance Riviera Royale Casino shall attempt to contact You with a view to return any remaining funds. Should this not be possible, then the remaining balance (if any) within that account shall be remitted to the casino.
Any monies held in Your account shall not attract interest.
4.15 Account Suspension
Riviera Royale Casino reserves the right to close or terminate Your account at its sole discretion.
4.16 Account Suspension
If you wish to close Your account please contact firstname.lastname@example.org
5. Payment Details / Withdrawals
5.1 Identification Checks
Riviera Royale Casino reserves the right to ask You for verification documents upon deposits made via credit or debit card and / or prior to executing a withdrawal. This includes, but is not limited to:
- copy of card in question (if applicable)
- copy of photographic identification documents, such as a Passport or Drivers License
- documents confirming residence such as a bank statement or utility bill no older than 3 months.
5.2 Interest and Reversed withdrawals
Any monies held in Your account shall not attract interest. Bonuses will be credited on deposits only. Reversed withdrawals are not considered deposits and will not be matched with a bonus
It is the Cardholder's responsibility to retain copies of transaction records and Website policies and rules. It is also the Cardholder’s responsibility to know the laws concerning online gambling in the country of domicile.
Funds must be withdrawn with the same method used for depositing, up to the amount of the deposit. Please note that any withdrawals may experience a slight delay due to our identity verification process.
The pending period for all withdrawals will be 48 hours, before the withdrawal will be processed. Once this time frame has passed, we will only pay out withdrawals on Mondays and Thursdays.
All withdrawals are paid in instalments of up to $/€/R10,000 per week, depending on your Tier status in our loyalty program. You may contact our support team to clarify the weekly payout amount based on your loyalty tier
5.5 Updating Payment Details
Updating or adding additional payment details may only be done by contacting Player Services.
6.1 Separate Terms and Conditions
All promotions, bonuses or special offers are subject to promotion-specific terms and conditions and any complimentary bonus credited to Your account must be used in adherence with such terms and conditions. Where wagering requirements for bonus money or free credits are not specifically stipulated, all bonus terms are posted in the casino cashier.
6.2 Abuse of Bonus System
In the event that Riviera Royale Casino believes You are abusing or attempting to abuse a bonus or other promotion, or You are likely benefit through abuse or lack of good faith from a gambling policy adopted Riviera Royale Casino may at its sole discretion, deny, withhold or withdraw from You any bonus or promotion, or rescind any policy either temporarily or permanently, or terminate Your access to the Services and/or block Your account. In such circumstances, Riviera Royale Casino shall be under no obligation to refund to You any funds that may be in Your accounts other than Your original deposit amounts.
6.3 Right to Rescind
Riviera Royale Casino reserves the right to withdraw any promotion, bonus or special offer at any time.
6.4 Bonus Terms
All free bonus chips and spins are provided for entertainment purposes.
Any free money given without requiring a deposit e.g. a No-Deposit Coupon, Rebate Bonuses, Loyalty bonus, VIP bonus, No Deposit Required Free Spins, Free Spins that are given on top of a Deposit Match Bonus offer, Competition and Tournament bonus prizes, birthday bonus etc.carry a wagering requirement of at least 35 X wagering with a maximum cash-out amount of $/€/R100 unless otherwise mentioned.
Deposit Match offer bonuses require 30 X wagering. The 30 X wagering applies to the value of the deposit amount and the bonus amount. E.g. If you $/€/R100 Deposit and claim a 50% Deposit Match offer bonus, you have a total balance of $/€/R150. Multipel this value of $/€/R150 by 30 and your wagering requirement is $/€/R4,500 in bets before your wagering obligation is fulfilled.
All match bonus offers of 100% or lower, require 30 X wagering and have No max cash out, bonus money is not withdraw-able and will be removed from your withdrawal.
All match bonus offers of 101% or higher, require 30 X wagering and will further carry max cash-out amount of 10 X the value of your deposit.
Deposit Match bonuses can only be used in conjunction with a player’s deposit on the day and MUST be claimed immediately before the deposit is made, these offers are not allowed to be claimed after a deposit has been made and/or wagered.
No player may redeem two non deposit Bonuses consecutively. I.e. a player must make at least a $/€/R20 deposit in between claiming any non deposit offers. Should a player successfully claim 2 or more free non deposit Bonuses in a row, any subsequent winnings will be voided.
Each promotional-bonus rule shall be severable from each of the other rules and, if any rule is found to be void, invalid or unenforceable, for any reason, the remaining rules shall remain in force and in effect.
Special promotional offers may carry different wagering and withdrawal limitations not listed above, this will be included on the correspondence you receive, these terms shall take precedence for the special promotion on offer. If this information is not stated on the correspondence you receive, the standard casino terms and conditions above take precedence.
A promotion cannot be used in conjunction with any other promotional offer or existing account balance. If you happen to redeem bonuses on top of an existing playable balance, any winnings will be voided and original deposit reimbursed in your account. All promotional offers are only available to those players to whom the offer was issued directly by the casino. Promotional offers by email are for the intended recipient only and cannot be transferred.
The onus is on the player to ensure they understand which games are excluded from placing bets when using all casino bonuses, this information is displayed on correspondence advertising a bonus offer. The player should contact the Customer Support team for information if they are unaware of the restrictions applicable to a bonus.
A bonus will only be considered as complete and fulfilled all wagering, if the bonus has been wagered out or if the player has made a withdrawal.
Slots - 100%
Keno - 100%
Roulette - 50%
Three Card Poker - 50%
Baccarat - 25%
Video Poker - 10%
Blackjack - 5%
* Percentage of wager placed that counts towards meeting wagering requirement
6.5 Cashback Bonus
Unless otherwise stated, all cashback bonuses are subject to the following terms and conditions:
All Cashback Bonuses will be credited on the first and last Monday of every month or will be credited every fortnight within 24 hours to selected player classes who meet the following requirements:
CashBack bonus is calculated on all deposits made between Monday and Sunday, with the minimum of $/€/R100 deposit to qualify. CashBack bonuses must be wagered a minimum of 30 times for slot games.
No pending withdrawals in place.
Have an active balance under $1.
To check if your player class qualifies, please consult your designated account manager or contact Customer Support.
Unless otherwise stated, all Cash Back Bonuses come with a 10x Bonus Amount up to $/€/R1500 maximum withdrawal.
Riviera Royale Casino is committed to protecting and respecting Your privacy. Riviera Royale Casino complies with all applicable data protection and privacy laws. If You do not understand how we handle or use the personal information You provide to us then You are invited to send in any questions to email@example.com.
7.2 Information Collected
Riviera Royale Casino may collect and record all telephone calls, internet communications, details of transactions You carry through the site and details of Your visits to the site.
7.3 Processing of Personal Details
Any personal data received in regards to a Player and/or registrant is:
- processed in accordance with the rights of the Player concerned
- obtained only for a specific and lawful purpose
- kept in a secure manner
- is utilised for marketing purposes based on the opt-out principle.
7.4 Disclosure of Information
7.5 Player Relationship Management (CRM) and Marketing Materials
Riviera Royale Casino reserves the right to process personal data for CRM purposes. You can choose not to receive marketing / promotional material at registration and / or unsubscribe from promotional material sent electronically by contacting us at firstname.lastname@example.org. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If You follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before You submit any personal data to these websites.
7.6 Correction of Incorrect Account Information
You have the right to require access to Your own personal data and/or have the right to correct and/or erase wrong and/or inappropriate data.
7.7 Cookies / ActiveX
Riviera Royale Casino’s Website works by using cookies and Active X components for (but is not limited to) the following purposes:
- To identify the Player's preferred language so it is automatically selected when the Player returns to Riviera Royale Casino
- To store information about the Player’s preference’s and so to allow us to customise our site according to the Player’s individual interests
- For analysis of Riviera Royale Casino’sWebsite traffic so as to allow us to make suitable improvements.
- The operation of the games (such as the flash casino)
- To serve advertisements which Riviera Royale Casino believes will be of interest to You
Please be aware that it may not possible to use the Website or Services without accepting these components.
If additional information is required, please email email@example.com.
7.8 Storage of Personal Data
8. Intellectual Property
The brand name relating to Riviera Royale Casino and any other trade marks, service marks and/or trade names used by Riviera Royale Casino (the Trade Marks) are the trade marks, service marks and/or trade names of Riviera Royale Casino who reserves all rights to such Trade Marks. You hereby acknowledge that by using the Website or the Software You obtain no rights in the Trade Marks or the content and You may only use the same in complete accordance with these Terms & Conditions.
9. Use of Automated Players ('bots') and Illegal Software
9.1 Illegal Software and Bots
The use and abuse of a bug or bots or any other form of artificial intelligence in any of the Software or Services provided on the Riviera Royale Casino platform is illegal.
9.2 Non-Permitted Software
The use of software to influence or modify the outcome of any of the games in Casino for financial gain is strictly forbidden and any monies acquired in this way will be deducted from the Player’s funds.
9.3 Legal Proceedings
Riviera Royale Casino shall take all necessary measure in case of a use and/or abuse of a bug, bot or any other form of artificial intelligence from a Player as blocking of the Player account, freezing of the funds and reserve the right to legal proceedings.
10. Interruptions in Play
Riviera Royale Casino is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play. Riviera Royale Casino is not liable for any acts or omissions made by Your internet service provider or any third party with whom You have contracted to gain access to the server that hosts the Website.
10.2 No Warranties
Software and Services are provided ‘as is’ and Riviera Royale Casino makes no warranties or representations, whether express or implied (whether by law, statute or otherwise) including but not limited to implied warranties and conditions of mercantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy of the Software/Services or infringement of applicable laws and regulations. The entire risk of as to the use, quality and performance of the Software/Services relies on You.
Riviera Royale Casino makes no warranty that the Software or Services will meet Your requirements, be uninterrupted, timely, secure or error-free, that defects will be corrected or that the Software or server that makes it available are free from viruses or bugs or represents that the full functionality, accuracy and reliability of the Software or Services as to results or accuracy of any information obtained by You. In the event of systems or communications errors relating to the generation of random numbers, bet settlement or other element of the Product, we will not be liable to You as a result of any such errors and we reserve the right to void all bets on the draws in question.
10.3 No Liability
Riviera Royale Casino shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the Website or the Services; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content.
In the event of a Casino system malfunction all wagers are void. Refunds may be given solely at the discretion of Riviera Royale Casino Group Management.
10.5 Systems Malfunction
Where a manifest error, mistake or system failure results in an incorrect odd, line or handicap taken in a bet, the bet, or that part of the bet if it is a multiple bet/parlay will be null and void.
10.6 Limit on Wagers
We reserve the right to refuse or limit any wager(s) at our sole discretion for any reason whatsoever. In circumstances where a stake is deemed to be or is declared void by us at our discretion, any sum deducted from Your account with respect to that stake or wager shall be credited to Your account. Wagers shall only be valid if accepted by our server and subject to the Agreement. Until acceptance, no communications from You shall be binding on us and all information displayed on this site constitutes an invitation to play only. Malfunction (whether on a Website or Your equipment) voids all pays and plays. Should we determine to waive a rule in the interest of fair play to You, it shall only be for that instant and shall not set a precedent for the future.
10.7 Right to Void
Riviera Royale Casino reserves the right to void any winnings that were obtained as a result of hardware/software error or malfunction. Players found abusing such errors/malfunctions are subject to having their account closed and any deposits and/or winnings forfeited. In the event of a Website system malfunction all bets are void.
Any form of cheating, suspicious or pattern behaviour will result in winnings being forfeited and your relevant deposits being refunded back to you.
Any attempt to circumvent the casino bonus promotion or bonus system by benefiting off playing with cash and then trying to attempt to win off a bonus not forming part of deposit balance ( or vice versa) is considered deliberate cheating and winnings will be forfeited as well as any deposit returned to the client regardless of the money being won from the cash or bonus.
Riviera Royale Casino reserves the right to suspend, modify or remove or add to the Website any games or software at its sole discretion with immediate effect and without notice. Riviera Royale Casino shall not be liable to You for any loss suffered by You resulting from any changes made or for any modification or suspension of or discontinuance of the Software or Services and You shall have no claims against The Riviera Royale Casino in such regard.
11. Limitation of Liability
You agree that You are free to choose whether to use the Services and do so at Your sole option, discretion and risk.
Riviera Royale Casino shall not be liable to You or any third party in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with Your, or any third parties, use of the Software or the Services, whether direct or indirect, including, without limitation, damage for loss of business, loss of profits (including loss of or failure to receive anticipated winnings), business interruption, loss of business information, or any other pecuniary or consequential loss (even where we have been notified by You of the possibility of such loss or damage).
Riviera Royale Casino shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with Your use, of any link contained on the Websites. The Company is not responsible for the content contained on any Internet site linked to from the Websites or via the Services.
Nothing in this Agreement will operate so as to exclude any liability of the Company for fraud, death or personal injury that is caused by the Company's negligence.
12. Availability of Offers
All Player offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, etc), and shared computer, eg. school, public library or workplace. All The Riviera Royale Casino offers are intended for recreational players and The Riviera Royale Casino may at its sole discretion limit the eligibility of Players to participate in any promotion. We reserve the right to withdraw the availability of any offer or all offers to any Player or group of Players.
12.2 Offer Recall
We reserve the right to reclaim all bonuses awarded and any winnings accrued if Players are found to be tampering with or abusing any aspect of a Riviera Royale Casino promotion. Where there is evidence of a series of bets placed by a Player or group of Players, which due to enhanced payments through promotional offers results in guaranteed Player profits irrespective of the outcome, Riviera Royale Casino reserves the right to ignore the bonus element of such offers and settle bets at the correct odds. We further reserve the right to ask any Player to provide sufficient documentation for us to be satisfied in our absolute discretion as to the Player's identity prior to us crediting any bonus, free bet or offer to their account.
13. Collection of Winnings
Winnings are added in the selected currency for Your account to the cleared balance of Your account. Should You wish to withdraw some or all of Your balance You may select how much You wish to have paid back. In respect of players that have won a sum 5 (five) times greater than the value of their deposits, the maximum withdrawal amount per month is 10,000GBP or currency equivalent. If You require a withdrawal in excess of this value, please contact Player Services. If there are any concerns or queries regarding the collection of winnings please email firstname.lastname@example.org.
14. Responsible Gaming / Gambling
Gaming is supposed to be fun but can be addictive. We promote responsible gaming by:
- Enabling the blocking / suspension of accounts upon request
- Allowing You to contact one of our Player Support Representatives or click through to one of the links provided in the Responsible Gaming page.
14.2 Self-Exclusion Policy
Riviera Royale Casino’s self-exclusion policy is thus: A Player may at any time request that his or her Gaming Account be closed for the reason of problem gambling. The Gaming Account will be closed without hesitation and will remain closed for forever at the sole discretion of Riviera Royale Casino.
15. Governing Law, Support, Disputes and Complaints
Player Support is available if You experience any difficulties. Player Support can be reached by email on email@example.com.
The current balance and transaction history of Your account may be viewed at any time. Should there be any claim or dispute arising from past or current transactions please contact us. If we are unable to settle the dispute we will refer the dispute to an arbiter, such as IBAS, whose decision will be final subject to full representation given to all parties involved.
16. Financial Institution
16.1 No Interest
Riviera Royale Casino is not a financial institution and thus any deposits made into Your account are not due any interest payments on the deposit(s) whatsoever.
16.2 No Legal or Tax Advice
Riviera Royale Casino does not provide advice to Players regarding tax and/or legal matters. Players who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors and/or authorities in the jurisdiction in which they are domiciled and/or resident.
16.3 No Arbitrage
Players are strictly prohibited from utilizing Riviera Royale Casino and it systems to facilitate arbitrage through Currency Exchange transactions. Where Riviera Royale Casino deems that a Player has deliberately used the aforementioned systems for financial gain through arbitrage, any gains will be forfeited and deducted from the Players balance without warning or notification.
16.4 Anti-money Laundering
Players are strictly prohibited from utilising Riviera Royale Casino and it systems to facilitate any type of illegal money transfer system. You will not use the Website for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to You. If Riviera Royale Casino has a suspicion that You may be engaging in or have engaged in fraudulent, unlawful or improper activity, including, without limitation, money laundering activities, or conduct otherwise in violation of these Terms and Conditions, Your access to the Website will be terminated immediately and/or Your account blocked. If Your account is terminated or blocked in such circumstances, Riviera Royale Casino is under no obligation to refund to You any funds that may be in Your account. In addition Riviera Royale Casino shall be entitled to inform relevant authorities, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of Your identity and of any suspected unlawful, fraudulent or improper activity and You will cooperate fully with the Company to investigate any such activity.
By accepting these Terms and Conditions You are fully aware that there is a risk of losing money when gambling by means of the Website and You are fully responsible for any such loss. You agree that Your use of the Website is at Your sole option, discretion and risk. In relation to Your losses You shall have no claims whatsoever against Riviera Royale Casino or any partner or their respective directors, officers or employees.
17.2 Eligible Players
Employees of Riviera Royale Casino, its licensees, distributors, wholesalers, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of the immediate families of each are not eligible to participate in the games.
17.3 Termination of Account
Riviera Royale Casino reserves the right to cancel the Your account for any reason whatsoever at any time without notice to You Any balance in the Your account at the time of such cancellation will be credited to Your credit card and/or sent to the You by cheque. However, the Casino reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in a Casino account in any of the following circumstances:
- If the You have more than one active account for the Casino;
- If the name on Your Casino account does not match the name on the credit card(s) used to make deposits on a Casino account;
- If the You participate in a Casino promotion and cashes-in before fulfilling the requirements of that particular promotion;
- If the You provide incorrect or misleading registration information;
- If the You are not of legal age;
- If the You reside in a jurisdiction where participation in Casino games is prohibited by law;
- If You have allowed or permitted (intentionally or unintentionally) someone else to play on Your Casino account;
- If You have not played at the Casino on an individual basis for personal entertainment only (that is, You have played in a professional sense or in concert with other Player(s) as part of a club, group, etc.);
- If the You have "charged back" any of the deposits made with Your credit card on Your Casino account;
- If You are found colluding, cheating, money laundering or undertaking fraudulent activity(xi) If it is determined by the Casino that You have employed or made use of a system (including machines, computers, software or other automated systems) designed specifically to defeat the Casino;
- If You use the Website or Your account in bad faith;
- If You make statements that are sexually explicit or offensive in the chat facility, including expressions of bigotry, racism, hatred or profanity;
- (xiv) If the Casino should become aware that You have played at any other on-line casino under any of the circumstances set out at (i) to (xiii) above.
By accepting any prize and/or winnings from the Casino, You consent for Your name to be used for advertising and promotional purposes without additional compensation except where prohibited by law.
You shall hold the Casino, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents and retailers harmless and shall fully indemnify same from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of: (i) Your entry, use, or reuse of the Web Site, (ii) Your use of any Software on the Website, (iii) Your entry, use, or reuse of the Casino's server, (iv) Your participation in the Casino games, or, (v) Your acceptance of any prize.
You further and specifically indemnifies this Casino, its employees, officers, directors and any and all associated or affiliated persons or organizations against any and all costs, expenses, liabilities and damages arising from any legal or other action taken either by or against You arising from any and all interaction with the Casino and/or any of its employees, officers, directors and any and all associated or affiliated persons or organizations. Such action shall include (but not necessarily be limited to) any actions that might arise as a result of the criminalization of online/Internet wagering within Your jurisdiction.
17.6 Communication and Opt-out
In registering a Practice or Real account, You hereby consent to us contacting You through any and all means of communication (whether in written or verbal form and including, but not limited to email, telephone and SMS) in respect of matters relating to Your account. To unsubscribe to any or all forms of communication, please contact firstname.lastname@example.org.
17.7 Entire Agreement
The Terms and Conditions contained herein represent the complete, final and exclusive agreement between You and Riviera Royale Casino and supersede and merge all prior agreements, representations and understandings between You and Riviera Royale Casino with regards to playing at the Casino. Riviera Royale Casino reserves the right to amend these Terms and Conditions, or to implement or amend any procedures, at any time without prior notice to You. Such amendments will be implemented at the discretion of Casino Management and put into immediate effect. Such procedural changes will only be in response to the interests and security of the Casino and/or the Players.
17.8 Irregular Play
Before any withdrawals are processed, Your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met. Should the Casino deem that irregular game play has occurred, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
17.9 Financial Decision of Casino
In the event of a discrepancy between the result showing on Your Casino software and the Casino's server software, the result showing on the Casino's server software shall be the official and governing result.
You are solely responsible for any applicable taxes on any prizes and/or winnings that You collects from the Casino.
The use of the $ symbol indicates US Dollars only, the use of the R symbol indicates South African Rands only and the use of the € symbol indicates Euros only.
17.12 Force Majeure
17.13 No Agency
Nothing in these Terms and Conditions shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between You and us.
If any of the Terms & Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, Riviera Royale Casino’s original intent.
17.15 Explanation of Terms and Conditions
We consider these Terms and Conditions to be fair. Should You need any advice regarding these or any other part of our service, please contact on email@example.com In the interests of both our Players and Riviera Royale Casino, please note that all correspondence and telephone calls may be recorded.